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Sales Operations Manager (m/f/d)

Permanent employee, Full-time · Bonn

About us
LeanIX aspires to become the number one SaaS solution to modernize IT architectures. And we are on a good way. Hundreds of well-known brands such as adidas, Zalando, and Vodafone make better decisions in IT with LeanIX. 

But LeanIX is not just the product, it is also a great place to work. Colleagues from dozens of countries jointly make our vision reality. Yes, we have to work hard to achieve our ambitious goals. But we have everything to do so. We have invested a lot in a working environment that allows everyone to thrive. We believe in open access to leadership, transparent communication, personal development, a modern airy working environment, and that world-class teams deserve the best software stack money can buy.


LEANIX TEAM

POSITION
As a Sales Operations Manager you will be part of our Operations Team and responsible for providing broad operational day-to-day support with ownership of our CRM, Salesforce.com. You will create reports for Account Executives and Sales Managers/Enterprise Sales Representatives as well as monthly reports for C-Level. Ensuring use of consistent Sales KPI definitions across company is your responsibility. Moreover, you will work with Finance, HR, and Sales to develop sales incentive programs and compensation planning in order to increase sales productivity
WHAT IS WAITING FOR YOU?
  • Support the Sales team using Salesforce.com with process improvement, measurement, tracking and analytics relevant to their functional areas
  • Partner with Sales and Marketing department to refine lead qualification process, analyze and report on campaign performance with reporting and dashboards
  • Enhance Sales productivity by enabling the team to work smarter by simplifying processes
  • Create monthly content for executive presentations and board reporting
  • Track and analyze key metrics including pipeline growth, win/loss rates, and quota attainment
  • Own the end-to-end process of tracking the Sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for Sales management.
  • Assist with on-boarding and training new Sales talent on Salesforce.com
  • Refine customer segmentation, assist with territory management, and create a plan to enhance renewal and upsell processes
  • Maintain regular check-ins with Sales Managers/Enterprise Sales Representatives and others who contribute to opportunity development to determine how Sales opportunities are tracking against plan and identify any problems for internal review and problem solving
  • Maintain procurement and contract records
WHAT ARE WE LOOKING FOR?
  • 3-5 years of experience in Sales operations as a Salesforce.com subject matter expert with proficiency creating reports, optimizing processes, training new hires, and managing dashboards
  • Bachelor's degree required; technical or business-related field preferred.
  • Ability to understand high-level Sales strategies, translate them into system and process requirements, and ensure local execution and business impact.
  • Advanced Excel skills with a strong understanding of Salesforce, other CRM applications and email marketing strategies.
  • Track record in driving change and removing hurdles in fast growth organizations by working cross-functionally with Marketing, Finance and IT.
  • Excellent organizational and prioritization skills with attention to detail, and ability to work on many tasks concurrently
  • Must have experience supporting a Sales team (at least 10 team members), preferably at a technology and/or SaaS company
  • Strong interpersonal and communication skills, both written and oral; translating business problems into clear communication with Sales, Marketing, and Finance teams
  • Ability to work autonomously to solve problems and create solutions that resolve ongoing issues
  • Understand how business process impacts reporting

YOUR APPLICATION

Thank you for considering a career at LeanIX. Please fill out the following form. In case you are experiencing problems with the document upload, mail your documents to jobs@leanix.net.

Please upload any documents that you want to include with your application. CV and cover letter are required, and you should also attach copies of your references and certificates.

English only Unsere Job-Beschreibungen sind nur in Englisch verfügbar. Da wir zahlreiche Unternehmen betreuen, die international aktiv sind, ist Kommunikation in Englisch wichtig für alle unsere Rollen. Deine Bewerbungsunterlagen können in Deutsch oder Englisch verfasst sein.
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